8x8 Hosted VoIP , a complete telephone system, incorporating physical telephone handsets, soft phones and easy integration with smartphones and tablets. no need to install dedicated hardware
8x8 video
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8 x 8 hosted voice wide choice of licenses and features
Licence options include:
Lobby:
• HD quality voice
• Extension to extension calling
• Phone number and extension
X1 plan: including features above
• Communicate through the desktop app, mobile app or a desk phone
• Call recording
• Power keys (busy lamp field—BLF)
• Team messaging
• Sameroom (cross-platform team messaging with Chatter, Slack, +20 more)
• Single Sign-on
X2 plan: including features above
• Host video and audio conferences for up to 100 participants, with HD quality, screen sharing and more
• Personal call analytics
• Integration with G Suite, Office 365, Salesforce and NetSuite
• Business SMS
• Internet fax
• Call queues
• Additional recording storage
X4 plan: including features above
• Barge-Monitor-Whisper
• Supervisor analytics
• Call quality reporting
• Additional recording storage
Other options are available including:
Contact Centre -
•Dashboards and wallboards
•Speech Analyics
•Forecasting and Scheduling
•Quality Management
•Graphical customer journey maps
•Built-in IVR
Cloud Phone
Secure and reliable business communications
8x8 Team Messaging
Chat across messaging platform
8x8 Video Meetings
Audio and video conferencing
Mobile Apps
Work anytime, anywhere using mobile device
HD Voice
Highest-ranked voice quality for crystal clear calls
Voicemail with Transcription
Listen to and read voicemails on any device
Auto Attendant
Automatically answers and routes calls
Operator Switchboard
Quickly transfer callers to the right person
Call Recording
Improve customer service and team performance
Media Storage
Get 1GB, 5GB or 10GB of storage
Third-party Integrations
G Suite, Outlook, Salesforce and more
Predictive Outbound Dialer
Reduce manual dialing and increase talk time
Interactive Voice Response
Route callers to the right resource
8x8 Expert Connect
Quickly connect agents with experts at your company
Analytics
View data-rich dashboards and reports
Contact / Enquiry Form